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FREE SHIPPING IN THE CONTINENTAL USA | INTERNATIONAL SHIPPING AVAILABLE

Returns

Returns

To start the returning process for your order, please enter your email address or phone number and the order number below.

We understand some things just don't always workout the way we'd like them to, so please read our return policy for instructions on how to return/exchange your items. 

**Items not eligible for return; Bodysuits, Bathing Suits, Earrings or anything marked more than 25% off.**
Returns:
If you are unsatisfied with your item(s) you have 14 calendar days to return them. 
  • Please return within the 14 days at the address provided below. Item(s) must be unworn & unwashed in original condition with tags attached if applicable. They must be free of smells, stains and pet hair, etc. 
  • We do not issue prepaid return labels. You are responsible for the return cost. We are not responsible for lost packages.
  • Please include your name & order # with the return package.
  • Shipping is free so the refund amount given will be less our original shipping cost. 
  • Exchange credit will be given within 72 hours of receiving returned product if it meets our criteria. 
  • Please allow 7 business days to receive your credit code. Once received, you have 30 days to use the credit. 
**We have the right to refuse a exchange on any item we believe does not meet our criteria.**

Exchanges:

We are unable to guarantee the item and size you need will be available once we receive your return. To guarantee your satisfaction, we recommend placing a new order for the item and size you need and sending the previous item back for a full refund minus our shipping cost.

Damaged/Defective Items

Please email us within 48 hours of receiving your product (based on tracking) with your order # and pictures/proof of damage. If the item/size is available in stock we will ship you a new one. If the item is unavailable we will issue a refund or store credit. Each case will be handled accordingly. Notification past the 48 hour window will not be eligible. 

>>>>If you are still unsure of how to handle your situation, please email me<<<<

Email: orders@krimsonrose.com

 

Return Address
Krimson Rose Boutique 
6423 Catkin Court 
Waynesville Ohio 45068
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